我们如何提供帮助?
危机难以避免,而关键问题在于:您是否能做好准备应对危机?
危机所导致的混乱不安不仅会影响组织业务流程,也会影响员工的心理健康、工作动力和绩效表现。危机可能是一场自然灾害,连带影响一个或多个业务据点,也可能是突发的员工死亡事件,或者是职场环境的意外事故。我们深切理解到危机会对员工带来巨大的影响,并且已经做好准备为您和您的员工提供支持与协助。
有效应对危机
当生活面临艰难情况,我们始终在这支持您。
在天力,我们与您的管理团队和危机应对团队携手合作,协助组织迅速恢复稳定。我们的专业顾问通过量身打造的管理咨询和培训,提供卓越的支持服务,协助团队伙伴掌握处理最具挑战性危机所需的工具和知识。
团体危机介入方案
让天力协助您处理员工事务,帮助您更能专注于业务发展。
当发生员工危机事件时,拥有适当且有效的工具至关重要。而这就是天力提供团体危机介入方案的原因,我们能缓解重大事件对组织的影响,同时促进一个支持性的工作文化。
在与我们的专业顾问进行有效益而保密的会谈中,您可以安心地获得最好的关怀和支持。
个人危机支持
最重要的让您了解到,在处理危机的过程中,您并不孤单。
我们可以在短时间内安排顾问进行现场咨询支持,为员工提供一对一的心理急救服务。
除此之外,天力致力于提供全面且有效的协助,我们通过专属的24小时危机照顾热线提供全天候的支持。
更多资讯
[1] PwC. (n.d.). The resilience revolution: PwC’s global crisis and resilience survey 2023. Retrieved from
https://www.pwc.com/gx/en/issues/crisis-solutions/global-crisis-survey.html
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Human Dynamic respects personal data about “person” (i.e. customer, individual client, supplier, staff, or other parties who have business transactions with Human Dynamic), and is committed to full implementation and compliance with the data protection principles and all relevant provisions of applicable local laws. In doing so, we will ensure that the staff of Human Dynamic involved in collecting, maintaining, and using personal data, comply with the strictest standards of security and confidentiality.
To facilitate the provision of our services, when a person registers with or contacts us by phone, email, or subscribes to any services provided on our website or other Human Dynamic platform, we ask for personal data.
On or before collecting personal data, the staff of Human Dynamic will generally inform the person:- (a) why it is collecting personal data; (b) the purposes for which this may be used; (c) whom it may be transferred to or referred to; and (d) their rights to ascertain whether Human Dynamic holds personal data on them.
The collected personal data will be used for Human Dynamic’s customer servicing, identifying characteristics of the person(s) requesting services, facilitating communication, scheduling appointments or training, assessing the client’s suitability and eligibility for the program, carrying out necessary research, statistical utilization analysis, marketing, sales activities, administrative, human resources management, other incidental activities and prescribed purposes as allowed by Human Dynamic and the law from time to time.
The client’s data may be used to enable Human Dynamic to understand and assist our clients in developing a suitable plan of action and generate statistics for research or analytical purposes. The statistics are meant to assist in business decisions and planning of services and solutions to our clients. Such data may be used under contractual activities with the customers for the above-mentioned purposes.
The personal data provided such as email addresses will be used for communication, and promotion of new programs and related services. However, the concerned person always has the right to provide express consent on the choice of receiving further marketing materials.
A person has the right to choose whether their personal data can be disclosed to a third party or used for a purpose that is against with the purpose for which it was originally collected.
Once Human Dynamic have obtained individual client’s data, it will be maintained securely in our client information management system. Only authorized staff, who has been properly trained, will be permitted to gain access to such personal data. The unauthorized access is prevented and tracked. We will also ensure compliance by our staff with the strictest standards of security and confidentiality over other person’s data.
Under the relevant laws or Human Dynamic’s policy, the concerned person has the right to request access to and correction of their personal data. Human Dynamic would carry out regular checks to ensure that the personal data we collect and process is accurate, complete and current. Should a person wish to access or correct their personal information held by Human Dynamic, they can send their inquiry or request to Data Protection Officer at privacy@humandynamic.com.
The personal data held by us will be kept confidential but we may provide such information to the following parties for the purposes mentioned above in USE OF PERSONAL DATA section.
Any person to whom we are are obliged to disclose under the requirements of any law or regulation binding on Human Dynamic Group including its subsidiaries or its branches.
Any other person under a duty of confidentiality to us including our group company which has undertaken to keep such information confidential; and
Any agent, contractor or third-party services providers who provides administrative, telecommunications, computer and other support services to us.
Human Dynamic will retain personal data for as long as it is necessary to fulfil the original or directly related purposes for which it was collected and to satisfy any applicable statutory or contractual requirements.
Human Dynamic’s Data Privacy Policy Statement may be updated from time to time at its discretion.
In the event of a data privacy-related complaint from an individual, Human Dynamic shall acknowledge receipt of the complaint within 24 hours, after which investigations will be conducted to determine the key issues. The findings shall be reported to Data Protection Officer of Human Dynamic to identify appropriate management process. All complaints are kept in written records and under the supervision of the of Human Dynamic.
General issues or enquiries should be addressed to Data Protection Officer of Human Dynamic Group at privacy@humandynamic.com. .
CONFLICT OF LOCAL LAWS
If there are any conflicts between this policy and local laws, the relevant part of this policy will be excluded and follow the appropriate local laws.