Assessment: Effective Negotiation And Influencing Skills

Welcome to your Assessment: Effective Negotiation and Influencing Skills

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1. Which of these are key negotiation principles? (You may select more than one answer)
2. Which are essential negotiation skills? (You may select more than one answer)
3. An assertive communicator is one who is respectful of others but clear and firm in intent.
4. Which of the following are characteristics of an assertive communicator? (You may select more than one answer)
5. The Compromise negotiation style is often the style of choice when ___________. (You may select more than one answer)
6. Business-to-business negotiators seeking to build partnerships typically adopt this style of negotiation.
7. Your negative emotional responses during negotiation can affect outcomes. Some techniques to manage your emotions include: (You may select more than one answer)
8. The _______ are ways to handle your negative feelings during negotiations.
9. Which of the following are correct? (You may select more than one answer)
10. The best way to deal with the “Good Guy/Bad Guy Routine” negotiation tactic is to:
11. Silence is a good negotiation tactic when you do not like what someone has said or if you’ve made an offer and you are waiting for a response.
12. The three sources of power we can use to influence others are: (You may select more than one answer)
13. Bosses typically base their assessment of a staff’s value on these components. (You may select more than one answer)
14. When negotiating it is always a good idea to base your position solely on e.g. contracts, standards and third party opinions.
15. Win-win negotiators tend to base their strategy around: (You may select more than one answer)
16. Ways to build value with your boss include: (You may select more than one answer )